Black Friday portafilter machines

Why conscious shopping matters

"The market is increasingly dominated by large retail groups that operate with numerous brands and sometimes use very aggressive prices. For small, independent retailers it is difficult to keep up with such structures."

We are grateful for every single customer who chooses us because behind Naturbohne there are no anonymous large corporations but people who run a small company with passion. We invest time, capital and a lot of enthusiasm in our range, in advice and in reliable service.

In recent years the market has changed dramatically: Some large corporations run numerous small online shops and often offer products well below value, frequently at a loss to gain market share. This makes it increasingly difficult for independent retailers, founders and family businesses to compete fairly.

That is why conscious shopping is even more important.

We would therefore like to kindly point out: please do not place "duplicate orders" with different retailers just to test who delivers faster or where the price temporarily drops. This practice leads to unnecessary returns, high costs and avoidable burdens for small businesses.

We do our best every day to deliver quickly, communicate transparently and offer fair prices. If you support us, you support a company that employs real people, takes responsibility and wants to maintain sustainable structures in the market.

Thank you for shopping consciously and helping small retailers continue to have a chance.

During the Black Friday period order volumes rise sharply across all online retail. We continue to ship as quickly and carefully as always, however DHL, DPD & Co. may take longer than usual.

Please understand that, unlike large corporations, we do not hire additional warehouse teams but continue to pack with our usual care.

If an item is not immediately available, this is clearly visible on the product page ('Item is on its way').

You can still secure the deal. We will ship immediately upon receipt of goods.

A restock usually takes 2 to 3 weeks, at most about 4 weeks.

Important: You can cancel at any time as long as the order has not yet been shipped.

Yes, preferably via chat on the website or by email to [email protected].

We normally reply within 24 hours.

We cannot offer price or product advice by phone; the service team at headquarters deals exclusively with complaints and returns.

Please make sure to provide a reachable phone number at checkout.

The carrier will call you before delivery.

If the phone number is missing, shipping will be delayed because we have to contact you first.

Yes, the price you see at purchase is binding.

If you order a product that is on its way, the deal of course still applies even if delivery is later.

As long as the order has not been shipped, you can change or cancel it at any time.

Just email us at [email protected].