All-round customer service & e-commerce (m/f/d)
Full-time | Home office (showroom later in Vöhringen) | start immediately | permanent
Our mission: Better organic coffee for everyone.
We at Natur Bohne GmbH have a clear goal: to make high-quality organic coffee and espresso accessible to everyone – more sustainable, fairer and with more passion. In addition to our beans, we supply our customers with the best coffee grinders and espresso machines so they can fully enjoy their daily coffee ritual.
If you would like to become part of this mission and develop further in a growing company, then please read on.
Your tasks
- Processing daily orders
- Customer service by phone & e-mail (e.g. delivery status, returns, technical questions)
- Coordination of support and repair cases
- Coordination with our warehouse and suppliers
- Support in sales and advising on organic coffee, portafilter machines and coffee grinders
What you bring
- Training in e‑commerce, retail or comparable experience – career changers welcome
- Good knowledge of Mac or Windows
- Enjoy working with customers and in sales
- Passion for coffee and our products
- Very good German and good English skills
- Reliability, strong communication skills and resilience – even when things get busy
- Motivation to grow with us and take on responsibility
What we offer
- Unlimited access to the best organic coffee and product testing
- Bike leasing through JobRad
- Fair or variable salary, by agreement
- Opportunities for people returning to work (e.g. parents returning to the workforce)
- Personal development and real career opportunities in a growing company
- A motivated, friendly team
Interested? Send your application to [email protected].